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Other gift card questions

Gift Card Refund

Once purchased, gift cards cannot be canceled or refunded.


Use a Gift Card

If you received the gift card in your email, you'd use it directly with the merchant on the card. For DoorDash of Zift gift cards, learn more here.


Gift Card Display

  • The gift card page options are not editable or customizable at this time. 
  • Please email contact@mealtrain.com if you would like to make your gift private after the gift card purchase has been made. 
  • While it is possible to display the gift card giver name as anonymous on the Meal Train page, it is not possible to hide the gift card amount. 

Remove the Gift Card Feature from Meal Train page

Open the Meal Train page and click the Edit Page button at the top of the Meal Train page. Then click the Manage Gift Cards button, and toggle the button to OFF (#1 in the image below)


All U.S. gift card orders are processed and fulfilled by TheGiftCardShop.com / InComm. For more information please visit their support page or call 1-833-942-7467.


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